Fidelity Bank has opened an ultra-modern digital branch at the Kwame Nkrumah University of Science Technology (KNUST) to serve students, staff and residents with the best banking servicein a comfortable and friendly atmosphere.
The new office, located in the heart of KNUST, is an addition to
the over 75 branches of the Bank across the country.
Inaugurating the new branch, the Divisional Director, Corporate
and Investment Banking of Fidelity Bank, Kwabena Boateng, stated that,“the move
is part of the bank’s objective to get closer to the youth and students in
Kumasi and provide better customer experiences to our numerous clients. As our
customer base expands, we are also committed to providing convenient services
in a friendly atmosphere at all our branches.”
He disclosed that “Fidelity Student Account holders can have
access to recently upgraded services which include our mobile app, where
customers can perform payments such as account to wallet and reverse transactions,
transact airtime top-ups, make utility and cashless payments using the Fidelity
QR Code Service known as the F-Pay. This also includes international transfers,
FX sales, travel notices in addition to local account transfers.”
According to Kwabena Boateng, “the bank has introduced an e-lounge
to facilitate a convenient, self-service experience to the students and the academic
body of the university. Also, in enhancing the customer experience for the
wider community, a priority service for lecturers and the student
administration has also been provided. That is, a salaried account package that
allows lecturers and administrators to access loans and salary advances.”
He further revealed that the Bank had collaborated with its
lifestyle partners to give whooping discounts ranging from 0-15% to customers
who use the Fidelity Visa Cards to transact business with selected service
providers such as Delta Airlines, Appolonia City, and Exotic Trends Salon and
The Pro-Vice Chancellor of KNUST, Mrs. Rita Dickson, commended
Fidelity Bank for supplying the Kumasi Metropolitan Assembly with over 500
dustbins last year and appealed the bank to support the University’s ‘Let there
be Light Campaign’ to provide light at every corner of the University.
“We believe that the presence of Fidelity Bank will definitely
leave an indelible imprint on the landscape of this campus just as they have
done in other parts of the country,” she stated.
Fidelity Bank recently opened a new digital branchat Osu to add to its expansion drive.The Bank also provides agency banking to customers with over one thousand agents across the ten (10) regions of the country.
By Times Reporter
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